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FREQUENTLY ASKED QUESTIONS (FAQ)

Welcome to the Signature GetUp FAQ! Below, you'll find answers to our most commonly asked questions. If you have any further inquiries, please don't hesitate to contact us.

1. What is Signature GetUp?

Signature GetUp is a premium online store offering curated collections of men's and women's clothing, jewelry, watches, and fashion accessories. Our mission is to provide you with stylish, high-quality pieces that reflect your unique personality and lifestyle.

2. Are your products of high quality?

Absolutely! We prioritize craftsmanship and quality in every piece we offer. Each product is carefully selected to ensure it meets our standards for durability, design, and comfort. We source only from trusted manufacturers who share our commitment to delivering exceptional items.

3. Where do you ship?

Currently, we ship within the United States. We are working on expanding our reach to international markets soon.

4. How long does shipping take?

Standard shipping takes 7–12 business days within the U.S., depending on your location. Expedited shipping options are available for faster delivery. Once your order ships, you’ll receive a tracking number to monitor your package.

5. What packaging do you use?

We take sustainability seriously. Our packaging materials are recyclable and eco-friendly. We strive to minimize our environmental footprint by utilizing plastic-free alternatives whenever possible.

6. Do you accept returns?

Yes! We offer a 30-day return policy on most unused and unworn items. To initiate a return, please visit our Return & Refund Policy page for complete instructions.

7. How can I track my order?

Once your order is shipped, we will send you a confirmation email with your tracking number. You can track your package in real time through the carrier’s tracking portal.

8. Are your products ethically sourced?

Yes, all our products are sourced from trusted suppliers who follow ethical labor and environmental practices. We believe in supporting sustainable businesses and products that align with our values.

9. Do you offer bulk or wholesale orders?

Yes, we do! For wholesale inquiries or bulk orders, please get in touch with us via our Wholesale Inquiry form or directly at support@signaturegetup.com for custom pricing and details.

10. How can I contact your team?

If you need assistance, you can reach us via:

We aim to respond within 24 hours on business days.

Thank you for shopping with Signature GetUp! We’re here to help you look and feel your best. If you have any further questions, please don’t hesitate to contact us.